FAQ


Q: Are you trading company or manufacturer?

A: We are Manufacturer.


Q: How long is production time?

A: The usual production time is 30 days after receiving the deposit.


Q: Do you provide samples? is it free or extra ?

A: We charge sample fee and freight cost for first-time customers, but we will refund the sample fee for orders over 2000 pieces once you place your order.

We accept PayPal Payment for the sample fee and pre-payment for the freight.

Your own freight courier is also welcomed.


Q: Do you offer OEM/ODM services?

A: Yes, we offer OEM/ODM services.

We offer customized color box, customized logo printing, accessories for the products, etc.

Your own designs are also welcome.


Q: What is your terms of payment?

A: 30% deposit in advance, balance before shipment or upon receiving shipping document or the copy of B/L.

We can accept Trade Assurance, T/T payment and some other payment method if required.


Q: What is your MOQ?

A: Our MOQ is 2000 pieces (3000 pieces per color for colored products).

However, we do accept trial orders with smaller quantity. We will offer different prices based on your quantity.